Without their WebTV boxes, the Call Center burst into flames!
Steve Perlman, who was hanging out with the ETF when the fire broke out, hatches a brave plan to save his company. He even explained the future of interactive TV to a few emailers on the way.
Perlman found an unoccupied computer (Camilo was inexplicably away from his desk), and sat down at the CMR search screen. There was only one chance for the future of WebTV. Only one.
Success!

How could this possibly get any better?